Hearing aids are remarkable devices that significantly enhance the quality of life for those with hearing loss. However, like all electronic devices, they can occasionally encounter problems.

At Aanvii Hearing, we understand that dealing with these issues can be frustrating, so we've put together a guide to help you troubleshoot common hearing aid problems effectively.

1. No Sound

If there's no sound coming from your hearing aid, there could be an easy fix. Here are some actions to be sure:

• Battery Issues: Make sure the battery is completely charged and placed appropriately. To check whether it fixes the issue, try swapping it out for a new one.

• On/Off Switch: Ensure the hearing aid is in the on position. It's easy to forget to do this straightforward step.

• Volume Control: Check if the volume is turned up. Adjust the volume control to ensure it's not set to the lowest level.
How to Troubleshoot Common Hearing Aid Problems? | Aanvii Hearing

• Obstructions: Inspect the device for earwax buildup or debris blocking the microphone or receiver. Clean the hearing aid with a soft, dry cloth and use the cleaning tools provided.

2. Weak or Distorted Sound

If your hearing aid is producing weak or distorted sound, consider the following troubleshooting steps:

• Battery Check: A weak battery can cause distortion. Replace the battery with a fresh one and see if the sound quality improves.

• Cleaning: Earwax and debris can affect sound quality. Clean the hearing aid thoroughly, paying special attention to the microphone and receiver.
How to Troubleshoot Common Hearing Aid Problems? | Aanvii Hearing

Also Read: Essential Tips for Your Hearing Aid Maintenance


• Settings: Ensure the hearing aid settings are correct. Sometimes, it may accidentally be set to the wrong program or mode.

• Moisture: Moisture can affect the performance of hearing aids. Use a hearing aid dehumidifier to remove any moisture that may have accumulated.

3. Feedback or Whistling

Feedback or whistling sounds are common issues that can occur with hearing aids. Here’s how to address them:

• Fit and Position: Ensure the hearing aid is properly positioned in your ear. A loose fit can cause feedback. Make sure the earmold or dome fits snugly.

• Volume Adjustment: Lower the volume slightly. High-volume settings can sometimes lead to feedback.

Also Read: How Do I Adjust My Hearing Aid Volume?

• Earwax: Excessive earwax can cause feedback. Make sure your ears are clean and free from wax buildup.

• Microphone and Receiver: Check that there is no obstruction or damage to the microphone or receiver. Clean them if necessary.

4. Intermittent Sound

If the sound from your hearing aid cuts in and out, try these solutions:

• Battery Contacts: Check if the battery contacts are clean and making good contact with the battery. In case the contacts seem unclean, clean them.

• Moisture: Moisture can cause intermittent sound issues. Use a dehumidifier to ensure your hearing aid is dry.

• Loose Components: Ensure that all hearing aid components are securely connected. Check for any loose tubing or wiring.

5. Hearing Aid Not Connecting to Other Devices

Modern hearing aids often come with Bluetooth capabilities to connect to smartphones and other devices. If you’re having trouble with connectivity:

• Compatibility: Ensure your hearing aid is compatible with the device you're trying to connect to.

• Pairing Mode: Make sure the hearing aid is in pairing mode. Refer to your hearing aid's manual for specific instructions on how to activate pairing mode.

• Software Updates: Check if any software updates are available for your hearing aid or the device you're trying to connect to. Updating software can often resolve connectivity issues.
How to Troubleshoot Common Hearing Aid Problems? | Aanvii Hearing

Re-Pairing: Try unpairing the devices and then pairing them again. This can sometimes resolve connection problems.

While hearing aid issues can be frustrating, many common problems can be resolved with simple troubleshooting steps. By following these tips, you can often restore your hearing aid’s functionality and continue enjoying its benefits.

 Book a Free Hearing Test & Trial at Aanvii Hearing 

At Aanvii Hearing, we are here to help you with any hearing aid issues you may encounter. If troubleshooting doesn’t resolve the problem, don’t hesitate to contact us for professional assistance. Our expert audiologists are dedicated to ensuring your hearing aids perform at their best, providing you with the support you need for optimal hearing health. For more information call us at 96 5839 5839 or visit our website www.aanviihearing.com.