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Terms & Conditions

1. Terms of Use

1.1. Your use of the website provided by Aanvii Hearing Pvt. Ltd. (referred to as "" and its affiliates, the " Web Site") is subject to these Terms of Use. These Terms of Use may be updated and modified at any time by or by other terms and conditions for purchasing products and services. Your continued or subsequent use of the Web Site signifies your acceptance of the updated or modified Terms of Use. If you do not agree to these Terms of Use, please do not use the Web Site.

1.2. is not responsible for any inaccuracies or incompleteness of the information provided on the site. The content of the Web Site is intended for general information purposes only and should not be relied upon or used as the sole basis for decision-making without further verification of its accuracy, completeness and currency. reserves the right, but not the obligation, to modify the content of the Web Site at any time without notice, including making changes or improvements to products, services or other information described on the site.

2. Services

2.1. The Web Site contains specific information, software, and related documentation for viewing or downloading.

2.2. reserves the right to cease the operation of the Web Site in full or in part at any time. Due to the nature of the internet and computer systems, cannot be held responsible for the continuous availability of the Web Site.

3. Registration and Password Requirements

3.1 Access to some pages of the website may require a password. For the protection of business transactions, only registered users are allowed to access these pages. reserves the right to deny registration to any user and may make previously accessible pages subject to registration at any time. The right to access the password-protected area may be revoked by at any time without explanation if the user:

  • Uses false information for registration purposes
  • Breaches the terms of use or fails to take proper care of the user data
  • Violates any applicable laws while accessing or using the website

3.2 During the registration process, users are required to provide accurate information and update it as needed. They must ensure that their email address is up-to-date and accessible for communication.

3.3 Users are responsible for keeping their User Data confidential and secure. They must log off from the password-protected website after each session. In case of unauthorized access to their User Data, users must immediately notify in writing or by email.

3.4 Upon receipt of the notification, will revoke access to the password-protected area using that User's Data. The user can regain access by applying to or by re-registering.

3.5 Users may request to terminate their registration at any time in writing, as long as it does not interfere with any ongoing contractual relationships. In such cases, will delete all user data and other personally identifiable information as soon as it is no longer needed.

4. Intellectual Property

4.1. The brand names and other content on the website must not be altered, copied, reproduced, sold, rented, utilized, supplemented or otherwise used without prior written permission from

4.2. Only the rights of use and other rights explicitly granted in these terms are granted to the user. No other rights are granted and no obligations imply the grant of additional rights. All patent rights and licenses are excluded.

4.3. reserves the right to use any ideas or proposals stored by a user on its website for the improvement, development, and sale of its products without any charge.

5. User's Duties

5.1. While accessing or using the website, the user must not:

  • Cause harm to others, particularly minors or infringe on their personal rights.
  • Engage in any behavior that goes against public morality.
  • Infringe any intellectual property rights or proprietary rights.
  • Upload any content containing viruses, such as Trojan horses or any other program that could damage data.
  • Transmit, store or upload hyperlinks or content to which the user is not entitled, especially if they violate confidentiality obligations or are illegal.
  • Distribute unsolicited advertising or emails (spam) and provide inaccurate warnings about viruses, defects or similar material. The user must also not solicit or participate in any lottery, chain letter, pyramid scheme or similar activities.

5.2. reserves the right to deny access to its website at any time, especially if the user breaches any obligation stated in these terms of use.

5.3. The user agrees to compensate, defend and protect, its officers, employees, agents, licensors, service providers, subcontractors and suppliers from any losses, expenses, damages, liabilities and costs, including reasonable legal fees and court costs, resulting from their use of the website and any violation of these terms of use. If the user causes a technical disruption to the website or the system transmitting the website, they agree to be responsible for all losses, expenses, damages, liabilities and costs, including reasonable legal fees and court costs, arising from the disruption. reserves the right to assume exclusive control and defense of any matter subject to indemnification at its own expense and requires the user to cooperate in such a defense.

6. Hyperlinks

The website may contain links to the pages of third-party websites. is not responsible for the content of these pages and does not endorse or make representations about them. The user accesses such pages at their own risk.

7. Changes to Service and Prices

The prices of our products are subject to modification without prior notice. We retain the right to modify or discontinue the Service or any part of it, at any time without prior notification. Any such modification, price change, suspension or discontinuation of the service will not result in any liability to you or any third party.

8. Products and Services (if applicable)

Some products and services may be exclusively available on the website. These items may have limited availability and can only be returned or exchanged in accordance with our Return Policy. We have made every effort to accurately display the colors and images of our products on the website. However, we cannot guarantee that the display of a color on your computer monitor will be accurate. We retain the right to limit sales of our products and services to specific individuals, regions or jurisdictions and to limit the number of products and services offered. All product descriptions and pricing are subject to change at any time, at our discretion, without notice. We also reserve the right to discontinue any product at any time. Any product or service offered on the website will be void if prohibited by law. We do not guarantee that the quality of the products, services, information or any other material you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

9. Accuracy of Billing and Account Information

We have the right to reject any order you place with us. We may also limit or cancel quantities purchased per person, per household or per order at our discretion. This could include orders placed under the same customer account, with the same credit card or using the same billing and/or shipping address. If we make changes to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided during the order process. We also reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors in our sole judgment.

You are responsible for providing current, complete, and accurate purchase and account information for all transactions made at our store. You must promptly update your account and other information, such as your email address and credit card numbers and expiration dates, to ensure that we can complete your transactions and contact you as needed.

Please refer to our Returns Policy for further details.

10. Personal Information

The submission of personal information through the store is subject to our Privacy Policy. To view our Privacy Policy, please follow the provided link.

11 - Inaccuracies & Errors

It may happen that the information on our website or in the Service includes typographical errors, inaccuracies or omissions regarding product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any such errors, inaccuracies or omissions, change or update information or cancel orders if any information in the Service or on any related website is incorrect at any time without prior notice, including after you have submitted your order.

We are not obliged to update, modify or clarify information in the Service or on any related website, including but not limited to pricing information unless required by law. No specified update or refresh date in the Service or on any related website should be taken as evidence that all information in the Service or on any related website has been altered or updated.

12 - Indemnity

You agree to indemnify, defend and hold harmless Aanvii Hearing and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorney's fees, made by any third party arising from or related to your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

13 - Severability

In the event that any provision of these Terms of Service is found to be illegal, void or unenforceable, such provision will nonetheless be enforceable to the fullest extent allowed by applicable law. The unenforceable part will be considered as severed from these Terms of Service and such determination will not affect the validity and enforceability of the remaining provisions.

14 - Termination

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are in effect unless and until terminated by either you or us. You may end these Terms of Service at any time by informing us that you no longer wish to use our Services or when you stop using our site.

If in our sole discretion, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will be responsible for all amounts due until and including the date of termination and/or deny you access to our Services (or any part thereof).

15 - Complete Agreement

Our failure to enforce any right or provision under these Terms of Service does not waive such right or provision.

These Terms of Service, along with any policies or operating rules posted on the site or related to the Service, form the entire agreement between you and us, superseding all prior or contemporaneous agreements, communications and proposals, whether written or oral, including any previous versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the drafting party.

16 - Governing Law

The laws of India shall govern these Terms of Service and any separate agreements related to the provision of Services by us.

17 - Changes to Terms of Service

You may review the latest version of the Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to periodically check the website for any changes. Your continued use of the Service or access to the website following the posting of any changes to these Terms of Service will be considered acceptance of such changes.

18 - Contact Information

If you have any questions regarding the Terms of Service, please send an email to

Gentle Route Team

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