Hearing Aid Selection: (Case History)
Ms Gowri, Audiologist from AANVII hearing Inc, 180, 9th Main, Indira Nagar 1st Stage, Bangalore-560038 was successful in enrolling me to purchase Siemens make ORION 2RIC 312 Model on 08/02/2019. She was very much user friendly and made me realize why it is very important to have a hearing aid. She spent almost 3 hours with me explaining all the possibilities and the best suitable hearing aids for me.
What is so special about it? Why I wanted to share my feedback ( Sequence of Events)
I underwent an operation CSom C – Myringo plasty (for Tympanic Membrane) at Basavangudi ENT Care Centre, Bangalore 560004 which was performed by Dr Mahadevaiah for hearing loss.
As I experienced, hearing loss, Audiological Evaluation was made and found the loss was temporarily caused due to T Joint Syndrome.
Received a mail from M/s Amplifone India Pvt Ltd, HAL 2nd Stage, and Bangalore-560008.They had recommended to use Widex Hearing Aids costing per pair as Rs 57000/- . I was not convinced by the Audiologist impatient explanation and the person was very rude. They were totally money minded.
I visited All India Institute of Speech and hearing. They recommended me to use Otican Ino pro Mini RITTE Power (WL) costing per pair Rs 40,420/- . If I purchase the equipment from Mysuru , commuting was a problem. Hence, I started exploring the possibilities of calibration facility availability at Bangalore.
Went to Shreyas Hearing Clinic, HAL 2nd Stage, to enquire about the calibration. For a query of Siemens make, they say maintenance issues are more and hence, they do not recommend. Instead, they had recommended Resound make (water resistant). Also, indicated that they will not carry out calibration, if the units are purchased elsewhere. Enya 4 costing Rs 46,500/unit (better for TV & phone) Enya 3 costing Rs 33000/- per unit (better for group conversation). On enquiry from hearing institute of Mysuru, the cost of Enya 4 was 26,250/-per unit and Enya 3 was 19000/- . As there was a huge difference, I felt it is better to purchase from Mysuru Institute. Before that, I wanted to explore the possibility of calibration facility at Bangalore.
Applied for Hearing aid approval through CGHS, based on Mysuru Institute report.
I went to Dr SR Chandrasekhar’s Institute of speech and hearing, Hennuru Road, Lingarajapuram, Bengaluru -560084 to know availability of calibration facilities. They have for Widex, Microtech, Siemens, Phonak, Star key and do not have facility for Resound make. Based on their diagnosis, recommended me to use Widex 100 RIC-m costing Rs 36000/- per unit.
Surfed Net and heard Dr Clifford R. Olson, Doctor of Audiology. The topic was “ the best hearing aids of 2019” . In the order of merit:
1. Phonak, 2. Resound, 3. Otikan minirite OPN, 4. Phonak virto, 5. Star key livio, 6. Widex evoke, 7.Unitron
Received Permission for Hearing Aid from CGHS. As I am coming home, received a call from Ms.Gowri satish. AANVII Hearing Inc, Indira Nagar 1st stage, Bangalore, to visit their office, for hearing aid. When I came to know that they are exclusively dealing with Siemens make, I turned it down. Anyhow, I wanted to seek the clarification regarding ITC/CIC/RIC and BTE models (My permission letter indicates). Hence, visited their office just to clarify my doubts ,I was totally not willing to buy siemens product. It has appealing office layout with all the necessary illustrations and ergonomics.
Audiologist Gowri explained me why hearing loss takes place and thoroughly explained the difference between all makes and convinced me that Siemens make is the oldest & best company. She clarified all my doubts and she told the benefits of siemens over other companies. The most interesting part was she didn’t tell any negative points of other hearing aid companies to tell siemens product to be the best, instead she quoted all the benefits which are not there in other companies. This quality I didn’t find in any of the audiologist whom I met before. Almost 5 years I was searching for proper hearing aid, got many bad experiences but at last Ms Gowri satish helped me to fulfill my needs to the best by dispensing the best suitable hearing aid for me. She was able to answer all my queries and made me to feel very much comfortable. Now I can drive car without any worries, watch TV and all my day to day activities became very easy. She made me feel so positive that I started suggesting all my friends, family members to go and meet her for any hearing issues.
I wanted to profusely thank Ms Gowri for her patience, care and enrolling me to short list Siemens. This choice meets all my requirement. May god bless her with all prosperity and good health. Once again I thank her very much for her help. I wish her all the best of luck.
Mr. R. Lakshmi Narayana